Your property management now answers in minutes. Not days.

Becomes the property-management edition of Wital Off1c3.

Wital HomeMaster takes over the routine of a property manager's office: tenant requests, contractor tickets, payment reminders, reports. The AI prepares, a person approves. Built for property managers, from the small office to the firm with many buildings.

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How HomeMaster works

From a tenant's request to the reply. With your yes in between.

One case file, schematic: what comes in, what the system makes of it, and what lands with you. Five examples run through, every one ends with a person.

One case file · schematic

Example, no real data

Incoming

Email · Tue 21:40

Good evening, the bathroom heating has not been getting warm since yesterday. Flat 3rd floor left. Can you send someone?

Case file

Priority high

Sender recognisedflat 3rd floor left, lease on file
Priority sethigh, the clock is running
Ticket openedheating, contractor visit needed
Draft writtenreply to the tenant, two proposed slots
Approvalwaiting for your yes
SentWed 08:05, after quiet hours

With you

Tue 21:40 · Bathroom heating. Tenant recognised, ticket opened, draft with two slots. You approve in the morning, sent at 08:05.

Approvalby people

At nightnothing is sent

Emergenciesstraight to a person

AIidentifies itself

A schematic. The examples are made up, the rules are not.

What HomeMaster takes over

Three permanent headaches, one system.

Tenant communication

Every request that arrives by email lands in the right file. The AI recognises the sender, sets the priority and drafts the reply. Nothing is sent until you approve.

Tickets and contractors

A defect report becomes a ticket with priority and a proposed date. The clock runs until it is done. Emergencies go to a person at once.

Payments and reports

Open items are recognised, neutral reminders prepared, owner reports drafted as PDF. Dunning, termination, negotiation: that stays with you.

Why we build this

Three figures from the property-management industry. None of them is ours.

What managers say about their situation, surveyed by the industry association and a business school. We publish our own numbers once we have measured them, not before.

70 %
of property managers report being overloaded, a third of them severely.: 73 %
name the shortage of skilled staff as their firm's biggest challenge.: 14 %
no longer take on any new mandates at all.

Sources

Division of labour

What HomeMaster prepares. And what stays with you.

HomeMaster prepares

Recognise, sort and prioritise tenant requests
Draft replies in your tone, with the facts from the file
Tickets with priority and a proposed date for the contractor
Payment reminders in neutral stages
Certificates and letters as drafts, with no invented facts
Owner reports as PDF
Quiet hours: nothing is sent at night

Stays with you

Send without your yes. Every message is a draft until you approve it.
Put emergencies in a queue. They go to a person at once.
Invent figures. If a fact is missing, you get a question instead of a guess.
Dunning, termination, negotiation. That stays with you.
Pose as a human. The AI identifies itself.

Principle

The AI drafts. A person approves.

Nothing leaves your office without your yes. The AI identifies itself as AI, quiet hours are kept, sensitive cases always go to a person. HomeMaster takes over the work, not the responsibility.

Flagship · production planned for Q1 2027

HomeMaster becomes the property-management edition of Wital Off1c3.

Wital Off1c3 is the office that works with you: mail, phone, appointments, receipts, weekly report, and people approve. As the property-management edition it brings the files, deadlines and wording that apply there. What HomeMaster prepares today stays: the office gets drafts that wait for its yes.

Order of the editions: hotels, restaurants, property management, trade.

You manage residential units. We should talk.

Wital Off1c3 takes on five businesses as founding customers. They get the system first and shape what it can do. If you run a property management firm and want to be in early, this is the way.

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